Frequently Asked Questions

For any questions regarding the measures taken by ÉCHAPPE TOI SI TU PEUX® against the Coronavirus and the Health Pass, please consult our COVID-19 information page.

RESERVATIONS

It is quite possible to add another person, for this, contact us by phone at 02 28 97 86 79. You will then be invoiced for the additional person, taking into account the degressive rate granted to other players.
However, it is not possible to remove a person from a reservation already made.

It is not possible to add one person or more than the maximum indicated for each session.
The rooms and our puzzles are designed for groups of 2 to 6 people, however, for technical or security reasons, some rooms are designed for groups of 5 people. In all cases, the maximum number of people per session is indicated on the scenario presentation page and when booking a session.
If your group is composed of more people than the maximum we suggest that you book an additional room in the same available time slot.

It is possible to participate in our sessions from 8 years old, accompanied by an adult. From the age of 16, the presence of an adult is not required.

Yes, you will automatically receive a confirmation email within a few minutes of making your booking.
If this email does not appear in your inbox, you can check your spam folder. If in doubt, do not hesitate to contact us.
Please note that the booking confirmation does not need to be presented on the day of your session.

We accept ANCV holiday vouchers.
Please contact us on 02 28 97 86 79 for any reservation using this method of payment.

All the pages of our website benefit from secure data exchange using SSL (Secure Sockets Layer) protocol.
This security is indicated by the internet address of the site on your browser beginning withhttps:// instead of http://, and by the presence of a padlock next to it.
Furthermore, we would like to inform you that we do not have access to your bank details at any time.

GIFT VOUCHERS

You will be able to pay the balance by credit card at the end of the booking process.

No, gift vouchers purchased at an ECHAPPE TOI SI TU PEUX® location can only be used at that location.

Yes, to do this you just need to separate the different codes with a simple comma.

Compulsory health pass from 12 years and two months.
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